Get clear on what we handle and what stays with you.

Find clear answers about Home Repair, Home Care, the Home Plan, pricing, and licensed-trade boundaries. Choose a topic below or browse every question.

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Showing all 27 questions.

Getting started

What we do, how the three services fit together, and how pricing works.

6 questions
What is Perch Crew?

A home care and repair company. We fix what needs attention through Home Repair, keep up with maintenance and small repairs on a recurring basis through Home Care, and keep a current record of the property through the Home Plan. You can use any one of the three without the others.

Do I need to join anything to get started?

No. Home Repair works job by job, no membership required. Home Care is a recurring relationship you can join when you want it. A Home Plan is a one-time engagement. Start with whichever matches what you need.

How is pricing determined?

Home Repair is priced per job. The Home Plan is $795 one time. Home Care pricing, visit cadence, and included scope are still being finalized; talk with us about your home for a real number.

Is this rental property management?

No. We work with people who own and live in their homes. We don’t collect rent, manage tenants, or administer leases.

Do you manage large remodeling projects?

Not currently. Home Repair covers handyman, maintenance, and small repair work. A larger remodel is outside what we take on today.

What areas do you serve?

Selected communities in the Twin Cities west metro. See the service area page for the current list, and get in touch if your city isn’t listed; coverage is expanding.

Home Repair

What we handle, what stays outside our scope, and how a job starts.

5 questions
What kind of repairs do you handle?

Doors and hardware, trim and finish carpentry, drywall patching, caulking and weather sealing, shelving and small installations, cabinet adjustments, railings, minor exterior repairs, and general seasonal maintenance and punch-list work. If you’re not sure whether something is in scope, ask.

Can I use Home Repair without joining Home Care?

Yes. Home Repair is available on its own, job by job. Home Care is there if you’d rather have us return on a schedule instead of calling each time something comes up.

What happens when a job needs a licensed plumber, electrician, or HVAC technician?

We’ll tell you plainly rather than attempt it. We are not currently licensed for electrical, plumbing, HVAC, or other regulated trade work, and we won’t imply otherwise. We can point you toward the kind of professional the job actually needs.

Can I keep a running punch list and have you work through it over time?

Yes. Tell us what’s on it and we’ll take care of what’s in scope, in one visit where that’s practical or over a couple of visits when the list is longer.

What does Home Repair cost?

Pricing is set per job. Scope and cost are discussed for each job. There is no published rate card yet.

Home Care

How the recurring relationship works and how it differs from a one-off repair.

6 questions
What is Home Care?

A recurring, scheduled relationship. We return to your home, handle preventive maintenance and accumulating small repairs, notice and raise developing issues, and keep the property record current, so you’re not the only one keeping track of it.

How is Home Care different from calling a handyman when something breaks?

A one-off handyman call, which is what Home Repair is, solves what’s in front of you. Home Care is scheduled and recurring: the same company keeps coming back, maintenance happens before it’s forgotten, small repairs get handled before they pile up, and each visit builds on the last one instead of starting over.

How often do Home Care visits happen?

Cadence is still being finalized and will depend on the home. We’ll talk through what makes sense for your property before you join.

Is a Home Care visit an inspection?

No. We notice and raise developing conditions as part of the visit, but that’s not a substitute for a licensed inspection, engineering evaluation, or code-compliance review.

How do you keep track of my home?

Every Home Repair job and Home Care visit updates a property record: what was done, what was noticed, and what’s coming next. If you also have a Home Plan, that record feeds it directly.

What does Home Care cost?

Home Care pricing, visit cadence, and included scope are still being finalized. Talk with us about your home.

Home Plan

What the plan includes, how it differs from an inspection, and how it becomes the record for your whole home.

10 questions
What do I actually receive?

A written plan, a 3D Matterport scan, and a digital property record covering the whole home: priorities for now, this year, and later, a maintenance calendar, project sequencing, system and appliance records, manuals, warranties, service history, expected service-life ranges, and broad budget guidance.

What lives in the digital property record?

Completed work, maintenance and improvement calendars, system and appliance details, model and serial information, manuals, warranties, service history, open decisions, photos, and the reasoning behind major priorities. It’s organized around the property, not around one visit.

Do I need a Home Plan to use Home Repair or Home Care?

No. Each of the three services works on its own. A Home Plan keeps the bigger picture and the history in one place, and it gets more useful once we’re also doing Home Repair or Home Care work, but it isn’t required to start with either.

Does completed work update the plan?

Yes. A repair Perch Crew completes, a condition noticed during a Home Care visit, or a completed maintenance item all become part of the property record, and the plan’s priorities and roadmap update around them.

Does the plan include my improvement ideas too?

Yes. Improvements belong beside maintenance and repairs because timing and dependencies matter. We organize ideas into a practical sequence so you can see what belongs now, what should happen first, and what can wait.

Is this a home inspection?

No. An inspection reports visible condition within an inspection scope on one day. It doesn’t tell you what to do about any of it. The Home Plan can use an existing inspection report, service records, warranties, and what you’ve noticed as inputs, then connects them to your goals, budget, and how long you plan to stay. It’s not an engineering evaluation, a code-compliance review, an appraisal, or a technical diagnosis.

My house is newer and in good shape. Is there anything here for me?

Often yes, and the plan usually looks different. For a newer home the value is less about deferred repair and more about knowing when major systems will need attention, what the warranty position is, and how to sequence the improvements you actually want.

How long does it take and what’s required of me?

We walk the property with you and talk about how you use the home, what has been bothering you, and what you want to improve. We review whatever records you already have, but you don’t need to organize your paperwork before we arrive.

What does the Home Plan cost?

The Home Plan is $795 one time. Available on its own for $795 one time, whether or not you also use Home Repair or Home Care.

What’s not included in the Home Plan?

The plan gives you priorities, sequencing, and a property record. It doesn’t include the actual repair or maintenance work; that’s Home Repair and Home Care.

Still have questions?

Tell us what you’re trying to manage at home, and we’ll help you understand the right next step.

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